Privacy policy

Privacy Policy

NovaHealth

At NovaHealth, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and safeguarded.

This Privacy Policy explains how we handle your information when you visit or make a purchase from our website.

Information we collect

When you interact with NovaHealth, we may collect limited personal information such as:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by trusted third-party providers)

  • Order and communication history

We may also collect basic, non-identifying data such as browser type, device information, and site usage to help improve your experience.

How we use your information

We use your information only when necessary, including to:

  • Process and fulfill orders

  • Communicate with you about your purchase or enquiries

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional emails (only if you choose to receive them)

We do not sell, rent, or trade your personal information.

Payments & third-party services

Payments are handled securely through trusted third-party payment processors. We do not store or have access to your full payment details.

We may also use carefully selected service providers (such as shipping partners or analytics tools) strictly to operate and improve our business. These providers are only given access to information required to perform their services.

Cookies

NovaHealth uses cookies to enhance your browsing experience, remember preferences, and help us understand how visitors use our site. You can disable cookies through your browser settings at any time.

Data security

We take reasonable measures to protect your personal information using industry-standard security practices. While no system is 100% secure, we work hard to keep your data safe.

Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (where legally permitted)

  • Opt out of marketing communications at any time

To exercise these rights, simply contact us.

Updates to this policy

We may update this Privacy Policy occasionally to reflect changes to our practices or legal requirements. Any updates will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, we’re always happy to help.

📧 Contact: support@novahealth.com

Thank you for trusting NovaHealth. We respect your privacy and take it seriously.